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  • Added stat buttons back to campaign form view
    Image Added
  • Moved the "Agents logged out report" to the Voice app
  • Improvements on the campaign form view


  • Ability to automatically mark tickets as spam if the email address has been added to a blacklist
  • Show the ticket number and subject in all notification emails
  • Ability to merge followers when merging tickets
  • Ability to view dashboard per helpdesk channel
    Image Added


  • Hide the "Tasks Completed" percentage if the project doesn't use tasks
  • Remove task "Weight" in favour of using the "Planned time" field
  • Show list of tasks in the portal view if the portal user is assigned to tasks
  • Hide the "Work completed" column in the list view if the Time Sheets app is not installed