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Release date
Base System
- Improved calculation speed of the "Latest Connection" field on users
User Interface
- Ability to auto-refresh Kanban views by means of a setting on the menu action
- Usability improvements on the Timeline/Gantt view
- Usability improvements on the List view
- Removed the "Send by TaskFlow" text in outgoing emails
- Better mobile compatibility on form view stat buttons
CRM
- Converted the "Days" field to a float instead of integer value in the stage tracking report
- Added "Last Viewed By" to leads and opportunities
Voice
- Include agent talk time, current campaign and time in campaign on the agent dashboard
- Auto refresh the agent dashboard every 60 seconds
- Improvements on the call widget on mobile devices
- Usability improvements on the call widget keypad
- Fixed bug on the disposition wizard
Campaigns
- Better error message when creating campaigns with duplicate names
- Fixed bug when running campaigns with campaign contacts
- Fixed bug on the campaign dashboard when there is no data to render graphs
- Fixed bug where the user couldn't search for campaign by typing the name
- Fixed bug on the agent leave report
SMS
- Fixed bug where automated actions couldn't send SMS if a records was archived
- Fixed bug on the click-to-dial SMS button when clicking on a phone number
Helpdesk
- Improved inbox view that allows agents to have full visibility over their open and closed tickets
- Ability to automatically tag new tickets base off of keywords in the subject or body of the email
- Ability to create project tasks when closing tickets
- Fixed bug when receiving tickets with no subjects
Technical release
Code report
| Report | Result |
|---|
| Coverage | -- |
| PEP8 | -- |
| Pylint | -- |
Modules affected