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Release date

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Base

Added a configurable inbound webhook that can be linked to server actions
Migrated the old asynchronous importing which will now be available for all users
Added extra menu items in the discuss app to cater to Whatsapp
Removed a bunch of modules that are no longer needed for the new version
Attachments now show in new speech bubble messages when using the Social application
Fixed a bug with the Contacts application when searching for a contact by Name
Fixed grouping filters on the create date of records in Helpdesk, Voice, Projects
Updated python library versions that are required by the Voice application
Removed the base_currency module that is now replaced by l10n modules which are installed based on the country of the client
Removed the loading screen on the Settings Dashboard caused by computing the database and filestore sizes
Fixed a bug that would cause the display name to be empty when TaskFlow has been upgraded
Explicitly define applications that users have access to when they use the Apps application
Replaced static global search fields with a module to make it more configurable in Settings->Technical->Global Search
Added a default Voice dashboard to our advanced dashboard to view ordinary call statistics
Added a default Helpdesk dashboard to our advanced dashboard to view Helpdesk Ticket statistics
Added functionality to allow configurators to set unique constraints on any field within the system with ease.
Added a feature that clears the global search bar when the app switcher is closed
Fixed a bug on the CRM kanban view that misaligned opportunity statistics
Added a feature that prevents Configurators from adding compute and stored fields that may cause load on some instances
Ability to edit and save customer favorite filters on any view
Fixed a bug that would not link users to user logs when the user logs out
Fixed a bug that would duplicate messages in the Social application from Facebook
Fixed a couple of bugs related to materialized views on the BI Reports module
Made database size display dynamic
Added functionality to dynamically post warning and error messages to users
Added functionality that fetches all public holidays for the workdays module 50 years ahead of time
Added quality assurance module that is linked to a select few modules
Improved configurable webhook functionality to cater to JSON requests as well

Loans

Ability to customize loan settlement calculation
Fixed a bug on the Paym8 integration caused by a deprecated library

Helpdesk

Ability to assign tickets to users who are online
Added two new templates (“After Hours” and “Unallocated Ticket“)
Fixed a bug that would cause an infinite loop between two or more channels
Fixed a bug that would send an email out to an agent when they are assigned to a ticket (Ask Myron)
Ability to add a supervisor as a follower to a ticket when enabled on the Helpdesk channel
Moved the rating functionality to its own central module

Voice

Removed version 9.0 compatibility checks
Added a feature that forces user extensions to busy when they have closed their browser
Added a feature that allows campaigns to load in the background when opening the call widget
Fixed a bug on inbound and outbound calls that would return the incorrect call recording

Studio

Fixed an access right warning that standard users would get when logging in for the first time
Hide the studio system tray icon when a user is not an administrator/superuser

Technical release

Base 1.29
CMP 3.11
LMS 3.2
HLP 1.12

Code report

Report	Result
Coverage	--
PEP8	--

Modules affected

Module	Action
social	Upgrade
helpdesk	Upgrade
base_import_async	Install if required
web_char_domain	Uninstall
web_clear_breadcrumbs	Uninstall
web_color	Uninstall
web_config	Uninstall
web_debrand	Uninstall
web_editor_codeview	Uninstall
web_mass_delete	Uninstall
web_multi_company	Uninstall
web_taskflow	Uninstall
web_flow	Upgrade
mail_extend	Upgrade
rating_extend	Upgrade
call	Upgrade
campaignn_call	Upgrade
project_sla	Upgrade
api_clickatel	Upgrade
api_compuscan	Upgrade
api_intecon	Upgrade
api_panacea	Upgrade
api_paym8	Upgrade
api_repay	Upgrade
api_twilio	Upgrade
api_xds	Upgrade
archive_mixin	Upgrade
bank_avs	Upgrade
bank_avs_compuscan	Upgrade
bank_avs_xds	Upgrade
bank_attachment_s3	Upgrade
base_city	Upgrade
base_country	Upgrade
base_cron	Upgrade
base_database_connector	Upgrade
base_debug	Upgrade
base_export_async	Upgrade
base_ir	Upgrade
base_license	Upgrade
base_partner	Upgrade
base_pdfquery	Upgrade
base_scrape	Upgrade
base_users_log	Upgrade
base_users_tracking	Upgrade
base_webhook	Upgrade
base_xmlrpc	Upgrade
bi_sql_editor	Upgrade
calendar_extend	Upgrade
call_crm	Upgrade
call_helpdesk	Upgrade
call_loan	Upgrade
call_project	Upgrade
call_project_issue	Upgrade
campaign	Upgrade
campaign_call	Upgrade
campaign_call_crm	Upgrade
campaign_crm	Upgrade
campaign_web_iframe	Upgrade
credit_report	Upgrade
credit_report_compuscan	Upgrade
credit_report_xds	Upgrade
crm_activity_legacy	Upgrade
crm_city	Upgrade
crm_disable_kanban	Upgrade
crm_document	Upgrade
crm_iframe	Upgrade
crm_partner	Upgrade
crm_project	Upgrade
crm_round_robin	Upgrade
crm_stage_tracking	Upgrade
date_stat	Upgrade
debit_order	Upgrade
debit_order_intecon	Upgrade
debit_order_paym8	Upgrade
debit_order_repay	Upgrade
faker	Upgrade
faker_call	Upgrade
faker_crm	Upgrade
faker_loan	Upgrade
helpdesk_dashboard	Upgrade
helpdesk_faq	Upgrade
helpdesk_project	Upgrade
helpdesk_timesheet	Upgrade
helpdesk_tracking	Upgrade
insurance	Upgrade
l10n_us_bank	Upgrade
l10n_us_base	Upgrade
l10n_us_crm	Upgrade
l10n_za_bank	Upgrade
l10n_za_base	Upgrade
l10n_za_crm	Upgrade
loan	Upgrade
loan_arrangement	Upgrade
loan_cpa	Upgrade
loan_debit_order	Upgrade
loan_nlr_xds	Upgrade
mail_tracking	Upgrade
mail_vader	Upgrade
password_security	Upgrade
portal_crm	Upgrade
project_partner	Upgrade
project_sla	Upgrade
project_subtask	Upgrade
project_timeline	Upgrade
qa	Upgrade
qa_call	Upgrade
qa_helpdesk	Upgrade
report_taskflow	Upgrade
report_unoconv	Upgrade
resource_holiday	Upgrade
sale_crm_extend	Upgrade
sale_mandate	Upgrade
save_translation_file	Upgrade
search_mixin	Upgrade
server	Upgrade
sms	Upgrade
sms_panacea	Upgrade
sms_twilio	Upgrade
social_facebook_messenger	Upgrade
social_whatsapp_clickatell	Upgrade
status	Upgrade
web_flow_helpdesk	Upgrade
web_iframe	Upgrade
web_notifications	Upgrade
web_timeline	Upgrade
web_file_editor	Install

Post-Migrations

# Set the DND persistance on all extensions to True by default
UPDATE call_log SET dnd_persistance = True;

# We may need a script that migrates the rating field values to last_rating_value on helpdesk
# Since there is a new rating mixin

Developer Notes:

When adding new menu items to be displayed in the Apps switcher, the menu items need to be added in a central file in web_flow/data/app_switcher_icons.xml