Release date

(Planned for 15 January 2019)

User Interface

• Ability to colour a cell in the list few based on a condition

Base System

• Ability to easily add PDF reports
• New BI module available to configurator
• Debug mode is now available to all users in the "About" dialog

CRM

• Remove style and javascript tags from emails when creating new leads

Voice

• Live track if extensions are online/offline and busy with a call
• Create records from abandoned calls on inbound queues
• Live track events on inbound queues
• Show the campaign and callback time on the mail communication thread
• Better management of call recordings

Campaign

• Added voicemail detection and auto call origination (a.k.a. progressive dialer)

Helpdesk

• Track the date when a ticket was first assigned to a user
• Automatically create contacts from CC'd email addresses

Loans

• Future paydates report will now only show active loans
• Ability to insert custom terms and conditions on loan contract
• Improved SACRRA reports

Technical release

• Base 1.20
• CMP 3.4
• HLP 1.5
• LMS 2.4
• INS 2.0

Code report

Modules affected