TaskFlow was established in 2015 with the purpose of disrupting the contact centre market with an easy-to-use, powerful and competitive software solution. Our base is a powerful CRM and the first add-on we developed was a in-browser soft phone that had click-to-dial functionality. We've since then re-written our soft phone and it is now being used by hundreds of agents on a daily basis. Soon after, we built a multi-channel campaign manager that can handle calls, SMS and emails and we recently released a progressive dialler that supports dialling ratios of up to 8 calls per agent concurrently.
Through the years we built many integrations:
When you deal with TaskFlow you will notice the following traits: