Release date

04 Dec 2019 

Base

• Ability for administrators to login as any user in the system
• Added some missing information to the preloaded banks directory for South Africa
• Added some missing information to the preloaded cities directory for South Africa
• Fixed bug on finding duplicates based on email or primary number

SMS

• Ability to mass resend failed SMS

Helpdesk

• Cleaned up the inbox view and allow ticket creation via menu item
• Improved loading speed of the channels list view due to slow average rating computation

Campaigns

• Easier setup of campaign filters (simple vs. advanced) and improved feedback when filters are incorrect
  
  
  
  
• Fixed traceback when trying to search for a binary field in campaign filters

Voice

• Various improvements on the agent status dashboard
  
  
• Ability to specify form view to open on inbound calls
  
  
  
  
• Call recording URL is now configurable allowing easy migration from PBX to PBX. The URL will be computed on the call log when updating this field.
  
  
  
  
• Various user interface/stability improvements on the phone widget
  
  
  
  
• Show extension status on the call transfer screen
  
  
• Ability to transfer to inbound queues on the call transfer screen
  
  
• We no longer log any feature code calls to the call logs (e.g. *79 or *100)
• Agents no longer have to disposition calls that weren't answered
• Native browser notifications on inbound calls have been improved
• Removed of old Teleforge and Fox5 integration modules
• Fixed traceback when trying to redial number while on the call log form view
• Fixed traceback on call history tab

Loans

• Ability to send statements by selecting multiple loans in the list view
• Fixed incorrect search for product based on the loan amount and term

Debit Order

• Fixed out of order processing of transaction logs
• Fixed bug when duplicating promissory or disbursements
• Fixed traceback on recompute of promissory counts
• Fixed incorrect remaining debit order amount total and count

QA (New module)

• Ability to create QA users
• Ability to QA tickets if the Helpdesk app is installed
• Ability to QA calls if the Voice app is installed
  
  

Technical release

• Base 1.25
• HLP 1.9
• CMP 3.7
• LMS 2.7

Code report

Modules affected