User cannot see an app

Owned by Juan Maree (Unlicensed)
Last updated: Feb 08, 2022 by carl

Problem

  • A system user cannot see an application in the main menu

Solution

Ensure that access rights are properly set for the user in question

  1. Go to the user within Settings > Users
  2. Search for the user in question and open the form view for that user
  3. Edit the form and add access to the applicable application

Contact Support

If none of the solutions solved your issue, please contact us on support@taskflow.co.za and provide us with as much information as possible. Also indicate to us through which articles you have gone through in the troubleshooting guide.