User cannot see an app


  • A system user cannot see an application in the main menu


Ensure that access rights are properly set for the user in question

  1. Go to the user within Settings > Users
  2. Search for the user in question and open the form view for that user
  3. Edit the form and add access to the applicable application

Contact Support

If none of the solutions solved your issue, please contact us on and provide us with as much information as possible. Also indicate to us through which articles you have gone through in the troubleshooting guide.