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Controlling inbound availability
Controlling inbound availability
Problem
- Only certain extensions/agents should receive inbound calls
Solution
Please follow the steps below:
- Go to Voice → Configuration → Extensions
- Tick/untick the "Inbound Calls" column
Contact Support
If none of the solutions solved your issue, please contact us on support@taskflow.co.za and provide us with as much information as possible. Also indicate to us through which articles you have gone through in the troubleshooting guide.
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