Controlling inbound availability

Owned by Andre de Kock (Unlicensed)
Feb 07, 2019

Problem

  • Only certain extensions/agents should receive inbound calls

Solution

Please follow the steps below:
  1. Go to Voice → Configuration → Extensions
  2. Tick/untick the "Inbound Calls" column

Contact Support

If none of the solutions solved your issue, please contact us on support@taskflow.co.za and provide us with as much information as possible. Also indicate to us through which articles you have gone through in the troubleshooting guide.