TeamViewer Details

Problem

  • What is TeamViewer and how do I install it?

Solution

TeamViewer allows our support staff to access your PC remotely. The purpose of doing this is to debug and resolve issues that we cannot solve remotely.

Please follow the steps below:
  1. Go to the TeamViewer download page: https://www.teamviewer.com/en/download/windows/

  2. Download the file and follow the installation instructions. Next, open TeamViewer and send us your ID and Password.

Contact Support

If none of the solutions solved your issue, please contact us on support@taskflow.co.za and provide us with as much information as possible. Also indicate to us through which articles you have gone through in the troubleshooting guide.