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  • Ability for administrators to login as any user in the system
  • Added some missing information to the preloaded banks directory for South Africa
  • Added some missing information to the preloaded cities directory for South Africa
  • Fixed bug on finding duplicates based on email or primary number

SMS

  • Ability to mass resend failed SMS

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  • Easier setup of campaign filters (simple vs. advanced) and improved feedback when filters are incorrect

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  • Fixed traceback when trying to search for a binary field in campaign filters

Voice

  • Various improvements on the agent status dashboard

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  • Ability to specify form view to open on inbound calls

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  • Call recording URL is now a computed field, configurable allowing easy migration from PBX to PBX. The URL will be computed on the call log when updating this field.

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  • Various user interface/stability improvements on the phone widgetDo not

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  • Show extension status on the call transfer screen

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  • Ability to transfer to inbound queues on the call transfer screen

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  • We no longer log any feature code calls to the database call logs (e.g. *79 or *100)
  • Improved native Native browser notifications on inbound calls
  • Show extension status on the call transfer screen
  • Ability to transfer to queues on the call transfer screen
  • have been improved
  • Removed of old Teleforge and Fox5 integration modules
  • Fixed traceback when trying to redial number while on the call log form view
  • Fixed traceback on call history tab

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  • Ability to create QA users
  • Ability to QA tickets if the Helpdesk app is installed
  • Ability to QA calls if the Voice app is installed

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Technical release

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Modules affected

web_taskflow
ModuleAction
api_fox5Uninstall
api_teleforgeUninstall
api_paym8Upgrade
base_bankUpgrade
base_cityUpgrade
base_users_logUpgrade
callUpgrade
call_crmUpgrade
campaignUpgrade
campaign_callUpgrade
campaign_crmUpgrade
campaign_smsUpgrade
crm_partnerUpgrade
debit_orderUpgrade
debit_order_inteconUpgrade
debit_order_paym8Upgrade
helpdeskUpgrade
loanUpgrade
qaInstall if required
qa_callInstall if required
qa_helpdeskInstall if required
smsUpgrade
web_audioUpgrade
web_debrandUpgrade
web_iframeUpgrade
web_phoneUpgrade