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Try the following steps:
- Make sure that the microphone is plugged in properly
- On Windows, you can click on the sound icon and go to "Recording Devices"
- Make sure that the microphone is selected as the default device
- Tap on the microphone and make sure that the levels react to the tapping
- Make sure that the following check boxes checkboxes are not ticked:
- "Allow applications to take exclusive control of this device"
- Adjust the microphone Level if the sound is too soft
 Image Added - Try a different headset/microphone to make sure yours is working correctly
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Contact Support
If none of the solutions solved your issue, please contact us on support@taskflow.co.za and provide us with as much information as possible. Also indicate to us through which articles you have gone through in the troubleshooting guide.
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