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Old Version 4

changes.mady.by.user Lourenzo Hammond

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New Version 5

changes.mady.by.user Lourenzo Hammond

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  • Added a configurable inbound webhook that can be linked to server actions

  • Migrated the old asynchronous importing which will now be available for all users

  • Added extra menu items in the discuss app to cater to Whatsapp

  • Removed a bunch of modules that are no longer needed for the new version

  • Attachments now show in new speech bubble messages when using the Social application

  • Fixed a bug with the Contacts application when searching for a contact by Name

  • Fixed grouping filters on the create date of records in Helpdesk, Voice, Projects

  • Updated python library versions that are required by the Voice application

  • Removed the base_currency module that is now replaced by l10n modules which are installed based on the country of the client

  • Removed the loading screen on the Settings Dashboard caused by computing the database and filestore sizes

  • Fixed a bug that would cause the display name to be empty when TaskFlow has been upgraded

  • Explicitly define applications that users have access to when they use the Apps application

  • Replaced static global search fields with a module to make it more configurable in Settings->Technical->Global Search

  • Added a default Voice dashboard to our advanced dashboard to view ordinary call statistics

  • Added a default Helpdesk dashboard to our advanced dashboard to view Helpdesk Ticket statistics

  • Added functionality to allow configurators to set unique constraints on any field within the system with ease.

  • Added a feature that clears the global search bar when the app switcher is closed

  • Fixed a bug on the CRM kanban view that misaligned opportunity statistics

  • Added a feature that prevents Configurators from adding compute and stored fields that may cause load on some instances

  • Ability to edit and save customer favorite filters on any view

  • Fixed a bug that would not link users to user logs when the user logs out

  • Fixed a bug that would duplicate messages in the Social application from Facebook

  • Fixed a couple of bugs related to materialized views on the BI Reports module

  • Made database size display dynamic

  • Added functionality to dynamically post warning and error messages to users

  • Added functionality that fetches all public holidays for the workdays module 50 years ahead of time

  • Added quality assurance module that is linked to a select few modules

  • Improved configurable webhook functionality to cater to JSON requests as well

Loans

  • Ability to customize loan settlement calculation

  • Fixed a bug on the Paym8 integration caused by a depricated deprecated library

Helpdesk

  • Ability to assign tickets to users who are online

  • Added two new templates (“After Hours” and “Unallocated Ticket“)

  • Fixed a bug that would cause an infinite loop between two or more channels

  • Fixed a bug that would send an email out to an agent when they are assigned to a ticket (Ask Myron)

  • Ability to add a supervisor as a follower to a ticket when enabled on the Helpdesk channel

  • Moved the rating functionality to it’s its own central module

Voice

  • Removed version 9.0 compatibility checks

  • Added a feature that forces user extensions to busy when they have closed their browser

  • Added a feature that allows campaigns to load in the background when opening the call widget

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code
Code Block
# Set the DND persistance on all extensions to True by default
UPDATE call_log SET dnd_persistance = True;

# We may need a script that migrates the rating field values to last_rating_value on helpdesk
# Since there is a new rating mixin

Developer Notes:
  • When adding new menu items to be displayed in the Apps switcher, the menu items need to be added in a central file in web_flow/data/app_switcher_icons.xml