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- Added stat buttons back to campaign form view
- Moved the "Agents logged out report" to the Voice app
- Improvements on the campaign form view
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- Ability to automatically mark tickets as spam if the email address has been added to a blacklist
- Show the ticket number and subject in all notification emails
- Ability to merge followers when merging tickets
- Ability to view dashboard per helpdesk channel
Project
- Hide the "Tasks Completed" percentage if the project doesn't use tasks
- Remove task "Weight" in favour of using the "Planned time" field
- Show list of tasks in the portal view if the portal user is assigned to tasks
- Hide the "Work completed" column in the list view if the Time Sheets app is not installed
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