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  1. Double check your TaskFlow URL

    Your TaskFlow URL is unique to your company and should read something like "https://demo.taskflow.co.za/web/login". If you are using the incorrect URL, your login credentials will not work.

  2. Double check your email address and password

    The email address and password is case-sensitive and will not work if you add any extra spaces before or after.

  3. Request a password reset

    Managers have access to send you a link to reset your user password. To do this, managers can navigate to Settings → Users, select the user, and click on the "Reset Password" button as shown in the screen shot below.

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