I am unable to log into TaskFlow using my email and password.
- Double check your TaskFlow URL
Your TaskFlow URL is unique to your company and should read something like "https://demo.taskflow.co.za/web/login". If you are using the incorrect URL, your login credentials will not work.
- Double check your email address and password
The email address and password is case-sensitive and will not work if you add any extra spaces before or after.
- Request a password reset
Managers have access to send you a link to reset your user password. To do this, managers can navigate to Settings → Users, select the user, and click on the "Reset Password" button as shown in the screen shot below.
If none of the solutions solved your issue, please contact us on firstname.lastname@example.org and provide us with as much information as possible. Also indicate to us through which articles you have gone through in the troubleshooting guide.