Duplicate leads
Problem
- There are a lot of duplicate leads in TaskFlow
Solution
TaskFlow will never create new records unless they were either created by a user or uploaded via an import
Try the following steps:
- Identify when and by who the leads were created by looking at the mail thread
- Gradually go through the duplicates and remove them from the system
Contact Support
If none of the solutions solved your issue, please contact us on support@taskflow.co.za and provide us with as much information as possible. Also indicate to us through which articles you have gone through in the troubleshooting guide.
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