SMS not going through

Problem

I try and send an SMS to my phone, but it's not going through
All of the SMS are failing when trying to send

Solution

There could by a delay with some mobile carriers.

Try the following steps:

Send an SMS to an MTN, Vodacom and Cell C number
Try and identify whether there is a delay on a certain carrier
If the problem is with a specific carrier, there isn't anything TaskFlow can do

Solution

You could have insufficient funds.

Try the following steps:

Go to the SMS application → Dashboard
Check whether you have enough credits left
If you would like to buy more credits, send us an email together with proof of payment to support@taskflow.co.za

Contact Support

If none of the solutions solved your issue, please contact us on support@taskflow.co.za and provide us with as much information as possible. Also indicate to us through which articles you have gone through in the troubleshooting guide.

TaskFlow Wiki

SMS not going through

Analytics

Problem

Solution

Solution

Contact Support

Related article

Related content