SMS not going through


  • I try and send an SMS to my phone, but it's not going through
  • All of the SMS are failing when trying to send


There could by a delay with some mobile carriers.

Try the following steps:
  1. Send an SMS to an MTN, Vodacom and Cell C number
  2. Try and identify whether there is a delay on a certain carrier
  3. If the problem is with a specific carrier, there isn't anything TaskFlow can do


You could have insufficient funds.

Try the following steps:
  1. Go to the SMS application → Dashboard
  2. Check whether you have enough credits left
  3. If you would like to buy more credits, send us an email together with proof of payment to

Contact Support

If none of the solutions solved your issue, please contact us on and provide us with as much information as possible. Also indicate to us through which articles you have gone through in the troubleshooting guide.

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