Add/remove agents from queues

Problem

I want add and remove members from an inbound call queue / hunting group

Solution

Please follow the steps below:

Go to Voice → Configuration → Queues
Click on the queue name that you would like to modify
Edit the queue and click on "Add an item" to add users, click on the trash icon to remove users

Contact Support

If none of the solutions solved your issue, please contact us on support@taskflow.co.za and provide us with as much information as possible. Also indicate to us through which articles you have gone through in the troubleshooting guide.

TaskFlow Wiki

Add/remove agents from queues

Analytics

Problem

Solution

Contact Support

Related articles

Related content