Invalid Signup Token

Owned by Andre de Kock (Unlicensed)
May 29, 2018
1 min read

Problem

When a user tries to register, they receive a message "Invalid Signup Token"

Solution

One of the manager users must send a new reset token to the user.

Please follow the steps below:
  1. Go to Settings → Users → Users and select the user who wants to log in
  2. Click on the "Resend Password Instructions" button
  3. An email will be sent to the user's email address if an email server has been configured
  4. If an email server has not been configured, you can copy and paste the link displayed in the green box and send it to the user

Contact Support

If none of the solutions solved your issue, please contact us on support@taskflow.co.za and provide us with as much information as possible. Also indicate to us through which articles you have gone through in the troubleshooting guide.