TaskFlow Version 1.17

Sep 17, 2018

• Improved calculation speed of the "Latest Connection" field on users

• Ability to auto-refresh Kanban views by means of a setting on the menu action

• Usability improvements on the Timeline/Gantt view

• Usability improvements on the List view

• Removed the "Send by TaskFlow" text in outgoing emails

• Better mobile compatibility on form view stat buttons

• Converted the "Days" field to a float instead of integer value in the stage tracking report

• Added "Last Viewed By" to leads and opportunities

• Include agent talk time, current campaign and time in campaign on the agent dashboard

• Auto refresh the agent dashboard every 60 seconds

• Improvements on the call widget on mobile devices

• Usability improvements on the call widget keypad

• Fixed bug on the disposition wizard

• Better error message when creating campaigns with duplicate names

• Fixed bug when running campaigns with campaign contacts

• Fixed bug on the campaign dashboard when there is no data to render graphs

• Fixed bug where the user couldn't search for campaign by typing the name

• Fixed bug on the agent leave report

• Fixed bug where automated actions couldn't send SMS if a records was archived

• Fixed bug on the click-to-dial SMS button when clicking on a phone number

• Improved inbox view that allows agents to have full visibility over their open and closed tickets

• Ability to automatically tag new tickets base off of keywords in the subject or body of the email

• Ability to create project tasks when closing tickets

• Fixed bug when receiving tickets with no subjects

• Base 1.18

• CMP 3.2

• HLP 1.3