TaskFlow Version 1.20

Release date

Mar 3, 2019 

Base

• Automatically send tracebacks to the TaskFlow support server without user intervention

• Usability improvements on the configuration view

• Audit log archive/unarchive of records

Voice

• Live track if extensions are online/offline and busy on the agent dashboard

• Ability to create any record from abandoned calls on inbound queues (Youtube)

• Show the campaign and callback time on the mail communication thread

• Better management/fetching of call recordings

CRM

• Fixed access rights bug for portal users viewing opportunities

Credit Report

• Better user interface when pulling credit reports from the contact

• Added credit report stat button to the contact form view

• New security groups: User and Manager

  • User can read the credit reports but not create new ones

  • Manager can read and create new credit reports

Campaign

• Added voicemail detection and auto call origination (a.k.a. progressive dialler)
  
  

  Open

  

• Usability improvements when creating/editing campaigns
  
  

  Open

  

Loans

• Some usability improvements on the loan contract

• Ability to make arrangements on the payment schedule (Youtube)

Technical release

• Base 1.21

• CMP 3.4

• LMS 2.5

Code report

Modules affected