...
- Split inbound and outbound calls into separate reports
- Added ability to track from which queue an inbound call originated
- Added ability to track agent online/offline/dnd states in the user logs
- Added ability to barge/whisper/listen Listen 1 / Whisper 2 / Barge 3 on agents
- Added ability to disposition historic calls from the agent widget
- Added ability to search by call ID across the entire system
- Fixed bug where call recordings were not being attached to transferred calls
- Fixed bug on TaskFlow/FOP2 barge/whisper/listen functionality
- Fixed bug when trying to make a call on a partner contact or system user directly
- Fixed bug when deleting dispositions the disposition data on historic calls is also lost
- Removed all deprecated code from the old agent call widget
- Removed customers, vendors and leads from the Call Centre app - use the Contact and Sales app instead
...
- api_fox5
- api_teleforge
- base_partner
- base_users_log
- call
- call_crm
- campaign
- campaign_call
- crm_partner
- loan
- mail_extend
- project_issue_partner
- project_issue_round_robin
- project_partner
- web_multi_company
- web_taskflow
Annotations:
