Page Comparison

Release date

(Planned for 15 January 2019)

User Interface

• Ability to colour a cell in the list few based on a condition

Base System

...

26 Jan 2019 

Base System

• Debug mode is now available to all users in the "About" dialog
• Ability for configurators to easily add PDF reports
• New BI module available to configuratorDebug mode is now available to all users in the "About" dialogin the "Dashboards" application
• Ability to scrape PDF reports received via email
• Remove the nationality field on contacts
• Ability to specify maximum number of results to return on the global search
• Fixed bug when creating a new contact from email with no name and surname
• Added the ability to send records to other TaskFlow instances

CRM

• Remove style and javascript tags from emails when creating new leads

Voice

• Live track if extensions are online/offline and busy with a call
• Create records from abandoned calls on inbound queues
• Live track events on inbound queues
• Show the campaign and callback time on the mail communication thread
• Better management of call recordings

Campaign

• Added voicemail detection and auto call origination (a.k.a. progressive dialer)

• Remove additional number field

Helpdesk

• Track the date when a ticket was first assigned to a user
• Automatically create contacts from CC'd email addresses
• Better management of tickets going out of SLA
• Ability to create a customer from the ticket classify screen
• Fixed access rights bug when merging tickets
• Fixed bug on where the channel stat buttons weren't clickable

Insurance (New!)

• Added a new insurance module with support for credit life insurance

Loans

• Future paydates report will now only show active loans
• Ability to insert custom terms and conditions on loan contract
• Improved SACRRA reports and added SFTP transfer protocol support

Credit Report

• Ability to pull Business Enquiry Report via XDS
• Cleaner integration into XDS

Debit Order

• Cleaner integrations into Intecon, Paym8
• Fixed bug when trying to edit promissory intalments

Bank AVS

• Restructure menu items for better usability

Technical release

• Base 1.20
• CMP 3.4
• HLP 1.5
• LMS 2.4
• INS 2.0

Code report

Modules affected