Release date
Base system
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- api_fox5
- api_teleforge
- base_partner
- base_users_log
- call
- call_crm
- campaign
- campaign_call
- crm_partner
- loan
- mail_extend
- project_issue_partner
- project_issue_round_robin
- project_partner
- web_multi_company
- web_taskflow
Annotations:
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Extended information
Listen 1
The manager is capable to listen to the agents calls
Whisper 2
The manager is capable to speak to an agent without the client hearing
Barge 3
The manager is capable of joining and taking control of an agents phone call