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  • Debug mode is now available to all users in the "About" dialog
  • Ability for configurators to easily add PDF reports
  • New BI module available in the "Dashboards" application
  • Ability to scrape PDF reports received via email
  • Remove the nationality field on contacts
  • Ability to specify maximum number of results to return on the global search
  • Fixed bug when creating a new contact from email with no name and surname
  • Added the ability to send records to other TaskFlow instances

CRM

  • Remove style and javascript <style/> and <javascript/> tags from emails when creating new extracting the email body and saving it in the description of the leads
  • Remove additional number field - for existing customers the field will still be there

Helpdesk

  • Track the date when a ticket was first assigned to a user
  • Automatically create contacts from CC'd email addresses
  • Better management of tickets going out of SLA
  • Ability to create a customer from the ticket classify screen
  • Ability to filter by "Today" and "This Month" on dashboard
  • Fixed access rights bug when merging tickets
  • Fixed bug on where the channel stat buttons weren't clickable

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