...
(Planned for 15 January 2019)
User Interface
- Ability to colour a cell in the list few based on a condition
Base System
- Ability to easily configure add PDF reports
- New BI module available to configurator
- Debug mode is now available to all users in the "About" dialog
CRM
- Remove style and javascript tags from emails when creating new leads
...
- Live track if extensions are online/offline and busy with a call
- Create records from abandoned calls on inbound queues
- Live track events on inbound queues
- Show the campaign and callback time on the mail communication thread
- Better management of call recordings
Campaign
- Added voicemail detection and auto call origination (a.k.a. predictive progressive dialer)
Helpdesk
- Track the date when a ticket was first assigned to a user
- Automatically create contacts from CC'd email addresses
...
- Future paydates report will now only show active loans
- Ability to insert custom terms and conditions on loan contract
- Improved SACRRA reports
Technical release
- Base 1.20
- CMP 3.4
- HLP 1.45
- LMS 2.4
- INS 2.0
Code report
...