Problem
- Where can I find extra training documentation on TaskFlow?
- I've got new agents starting and would like you to send me training documentation
Solution
The best place to start is the TaskFlow Fundamentals document. This document explains the TaskFlow framework and the different types of views and after reading it, most users will feel comfortable with the system.
Since every business has different workflows, fields and customisations, it is better for the client to create training manuals for their users.
Contact Support
If none of the solutions solved your issue, please contact us on support@taskflow.co.za and provide us with as much information as possible. Also indicate to us through which articles you have gone through in the troubleshooting guide.
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