Problem
- A user cannot log in because they forgot their password
- As a manager, I would like to reset a user's password
Solution
Try the following steps:
- Go to the Settings application → Users → Click on a user
- Click on the "Send an invitation email"
- An email will be sent to the user. Alternatively, you can copy and paste the provided link and send that to the user.
Contact Support
If none of the solutions solved your issue, please contact us on support@taskflow.co.za and provide us with as much information as possible. Also indicate to us through which articles you have gone through in the troubleshooting guide.
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